MultiPlus-II GX - Product Manual
The Victron MultiPlus-II GX integrates the following elements:
- A powerful MultiPlus-II inverter/charger
- A GX card with a 2x 16 character display
These elements come prewired, and preconfigured together inside a single unit. This simplifies installation, saving time and money.
This document explains:
- Installation instructions
- Troubleshooting steps
You must read it to understand how to use your product safely and reliably.
This manual applies to:
- MultiPlus-II GX 48/3000/35-32
You can quickly access the latest version of this manual online by visiting the following link: https://ve3.nl/MultiPlus-ii-gx
Or scanning this QR code with your phone:
Please read the documentation supplied with this product first, so that you are familiar with the safety signs and directions before using the product. This product is designed and tested in accordance with international standards. The product should be used for the designated application only.
DANGER OF ELECTRICAL SHOCK
The product is used in combination with a permanent energy source (battery). Even if the product is switched off, a dangerous electrical voltage can occur at the input and/or output terminals. Always switch the AC power off and disconnect the battery before performing maintenance.
The product contains no internal user-serviceable parts. Do not remove the front panel and do not put the product into operation unless all panels are fitted. All maintenance should be performed by qualified personnel.
Never use the product at sites where gas or dust explosions could occur. Refer to the specifications provided by the manufacturer of the battery to ensure that the battery is suitable for use with this product. The battery manufacturer's safety instructions should always be observed.
This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety. Children should be supervised to ensure that they do not play with the product.
Do not lift heavy objects unassisted
Transport and storage
On storage or transport of the product, ensure that the mains supply and battery leads are disconnected.
No liability can be accepted for damage in transit if the equipment is not transported in its original packaging.
Store the product in a dry environment; the storage temperature should range from –20°C to 60°C.
Refer to the battery manufacturer's manual for information on transport, storage, charging, recharging and disposal of the battery.
Read the installation instructions before commencing installation activities. For electrical work, follow the local national wiring standard, regulation and this installation instructions.
This product is a safety class I device (supplied with a ground terminal for safety purposes). Its AC input and/or output terminals must be provided with uninterruptible grounding for safety purposes. An additional grounding point bonded to the chassis is located inside the terminal cover of the product. See Appendix A.
The ground conductor should be at least 4mm². If it can be assumed that the grounding protection is damaged, the product should be taken out of operation and prevented from accidentally being put into operation again; contact qualified maintenance personnel.
Ensure that the connection cables are provided with fuses and circuit breakers. Never replace a protective device by a component of a different type. Refer to the connection of battery cables section of the manual for the correct part.
Do not invert neutral and phase when connecting the AC.
Check before switching the device on whether the available voltage source conforms to the configuration settings of the product as described in the manual.
Ensure that the equipment is used under the correct operating conditions. Never operate it in a wet or dusty environment.
Ensure that there is always sufficient free space around the product for ventilation, and that ventilation openings are not blocked.
Install the product in a heatproof environment. Ensure therefore that there are no chemicals, plastic parts, curtains or other textiles, etc. in the immediate vicinity of the equipment.
This inverter is provided with an internal isolation transformer providing reinforced insulation.
The basis of the product is an extremely powerful sine inverter, battery charger and transfer switch in a compact casing. It is suited for use in Marine, Automotive, as well as stationary land-based applications.
Features applying to all applications
GX LCD display
A backlit 2 x 16 character display screen shows system parameters.
A CAN-bus connection allows connecting of VE.Can products as for example Victron MPPT Solar Chargers, or a Lynx Shunt VE.Can. Also, it can be configured to connect to CAN-bus BMS batteries.
Ethernet and Wifi
Ethernet and Wifi connections allow for local and remote system monitoring, as well as connection to Victron's free VRM portal for long term system performance information.
Automatic and uninterruptible switching
In the event of a supply failure or when the generating set is switched off, the product will switch over to inverter operation and take over the supply of the connected devices. This is done so quickly that operation of computers and other electronic devices is not disturbed (Uninterruptible Power Supply or UPS functionality). This makes the product highly suitable as an emergency power system in industrial and telecommunication applications.
Two AC outputs
Besides the usual uninterruptible output (AC-out-1), an auxiliary output (AC-out-2) is available that disconnects its load in the event of battery operation. Example: an electric boiler that is allowed to operate only if the genset is running or shore power is available. There are several applications for AC-out-2.
Three phase capability
The unit can be connected with others and configured for three-phase output. Up to 6 sets of three can be parallel connected to provide 45 kW / 54 kVA inverter power and more than 600A charging capacity.
PowerControl – maximum use of limited AC power
The product can supply a huge charging current. This implies heavy loading of the AC mains or generator. Therefore a maximum current can be set. The product then takes other power users into account, and only uses 'surplus' current for charging purposes.
PowerAssist – Extended use of generator or shore current
This feature takes the principle of PowerControl to a further dimension allowing the product to supplement the capacity of the alternative source. Where peak power is often required only for a limited period, the product will make sure that insufficient AC mains or generator power is immediately compensated for by power from the battery. When the load reduces, the spare power is used to recharge the battery.
All settings can be changed with a PC and free of charge software, downloadable from our website www.victronenergy.com. See this manual for more information - https://docs.victronenergy.com/veconfigure.html
The product is equipped with a programmable relay. The relay can be programmed for different applications, for example as a starter relay for a generator.
External current transformer (optional)
External current transformer option to implement PowerControl and PowerAssist with external current sensing.
Programmable analog/digital input/output ports (Aux in 1 and Aux in 2, see appendix)
The product is equipped with 2 analog/digital input/output ports.
These ports can be used for several purposes. One application is communication with the BMS of a lithium-ion battery.
Features specific on-grid and off-grid systems combined with PV
External current transformer (optional)
When used in a grid-parallel topology the internal current transformer cannot measure the current to or from the mains. In this case an external current transformer has to be used. See appendix A. Contact your Victron Distributor for further information about this installation type.
When solar inverters are connected to the AC-output of the product, excess solar energy is used to recharge the batteries. Once the absorption voltage is reached, charge current will reduce and excess energy will be fed back into the mains. If the mains is not available, the product will slightly increase the AC frequency to reduce the output of the solar inverter.
Built-in Battery Monitor
The ideal solution when the product is part of a hybrid system (diesel generator, inverter/chargers, storage battery, and alternative energy). The built-in battery monitor can be set to start and stop the generator:
- Start at a preset % discharge level, and/or
- start (with a preset delay) at a preset battery voltage, and/or
- start (with a preset delay) at a preset load level.
- Stop at a preset battery voltage, or
- stop (with a preset delay) after the bulk charge phase has been completed, and/or
- stop (with a preset delay) at a preset load level.
Autonomous operation when the grid fails
Houses or buildings with solar panels or a combined micro-scale heating and power plant or other sustainable energy sources have a potential autonomous energy supply which can be used for powering essential equipment (central heating pumps, refrigerators, deep freeze units, Internet connections, etc.) during a power failure. A problem is however that grid connected sustainable energy sources drop out as soon as the grid fails. With the product and batteries, this problem can be solved: the product can replace the grid during a power failure. When the sustainable energy sources produce more power than needed, the product will use the surplus to charge the batteries; in the event of a shortfall, the product will supply additional power from the battery.
Adaptive 4-stage charge algorithm: bulk – absorption – float – storage
The microprocessor-driven adaptive battery management system can be adjusted for various types of batteries. The adaptive function automatically adapts the charging process to battery use.
The right amount of charge: variable absorption time
In the event of slight battery discharge, absorption is kept short to prevent overcharging and excessive gas formation. After deep discharging, the absorption time is automatically extended in order to fully charge the battery.
Preventing damage due to excessive gassing: the BatterySafe mode
If, in order to quickly charge a battery, a high charge current in combination with a high absorption voltage has been chosen, damage due to excessive gassing will be prevented by automatically limiting the rate of voltage increase once the gassing voltage has been reached.
Less maintenance and aging when the battery is not in use: the Storage mode
The Storage mode kicks in whenever the battery has not been subjected to discharge during 24 hours. In the Storage mode float voltage is reduced to 2,2V/cell (13,2V for 12V battery) to minimise gassing and corrosion of the positive plates. Once a week the voltage is raised back to the absorption level to 'equalize' the battery. This feature prevents stratification of the electrolyte and sulphation, a major cause of early battery failure.
Battery voltage sense: the correct charge voltage
Voltage loss due to cable resistance can be compensated by using the voltage sense facility to measure voltage directly on the DC bus or on the battery terminals.
Battery voltage and temperature compensation
The temperature sensor (supplied with the product) serves to reduce charging voltage when battery temperature rises. This is particularly important for maintenance-free batteries, which could otherwise dry out by overcharging.
Victron LiFePO4 Smart batteries
Use the VE.Bus BMS
Other Li-ion batteries
More on batteries and battery charging
Our book 'Energy Unlimited' offers further information on batteries and battery charging, and is available free of charge on our website: www.victronenergy.com/support-and-downloads/whitepapers
For more information on adaptive charging, please also refer to the General Technical Information on our website.
ESS – Energy Storage Systems: feeding energy back into the grid
When the product is used in a configuration in which it will feed back energy into the grid it is required to enable grid code compliance by selecting the appropriate grid code country setting with the VEConfigure tool.
Once set, a password will be required to disable grid code compliance or change grid code related parameters. Contact your Victron Distributor if you require this password.
If the local grid code is not supported by the product an external certified interface device should be used to connect the product to the grid.
The product can also be used as a bidirectional inverter operating parallel to the grid, integrated into a customer designed system (PLC or other) that takes care of the control-loop and grid measurement,
Special note regarding NRS-097 (South Africa)
- The maximum allowed impedance of the network is 0.28Ω + j0.18Ω
- The inverter is fulfilling the unbalance requirement in case of multiple single phase units only when the Color Control GX is part of the installation.
Special notes regarding AS 4777.2 (Australia/New Zealand)
- Certification and CEC approval for off-grid use does NOT imply approval for grid-interactive installations. Additional certification to IEC 62109.2 and AS 4777.2.2015 are required before grid-interactive systems can be implemented. Please check the Clean Energy Council website for current approvals.
- DRM – Demand Response Mode When the AS4777.2 grid code has been selected in VEConfigure, DRM 0 functionality is available on port AUX1 (see appendix A. To enable grid connection, a resistance of between 5kOhm and 16kOhm must be present between the terminals of port AUX1 (marked + and - ). The product will disconnect from the grid in case of an open circuit or a short circuit between the terminals of port AUX1. The maximum voltage that may be present between the terminals of port AUX1 is 5V. Alternatively, if DRM 0 is not required, this functionality can be disabled with VEConfigure.
On/Off/Charger Only Switch
The switch is located on the underside to the bottom right of the product.
The switch has three positions. The centre position 0 is Off. The I position is On, and the II position is Charger Only.
When switched to 'I / On' (rocked towards the back of the unit), the product will come into operation and the inverter is fully functional.
If an AC voltage is connected to the 'AC in' terminal, it will be switched through to the 'AC out' terminal, if within specifications. The inverter will switch off, and the charger commences charging. 'Bulk', 'Absorption' or 'Float' will display, depending on the charger mode.
If the voltage at the 'AC-in' terminal is rejected, the inverter will switch on.
When the switch is switched to 'II / Charger Only', only the battery charger of the Multi will operate (if mains voltage is present). In this mode input voltage also is switched through to the 'AC out' terminal.
NOTE: When only the charger function is required, ensure that the switch is switched to 'II / Charger Only'. This prevents the inverter from being switched on if the mains voltage is lost, thus preventing your batteries from running flat.
GX LCD Interface
The display screen will present useful information about your system.
When the product is switched off with the physical switch on the device or with the Remote On/Off terminals, then the GX card is off as well. If you switch the product remotely, using a Digital Multi Control, then the GX card will remain powered. Also when switching the inverter/charger off from within the GX menus, the GX card will remain powered.
Lastly, when the inverter/charger switches itself off due to an alarm, such as low battery or overtemperature, then the GX card will remain powered and functional as well.
Push button behaviour
When the GX Card is on, pushing the button beside the screen will activate the backlight. The backlight will turn itself off after 5 minutes.
Once the backlight has been activated, pushing the button again will cycle through the available display options. Some options will be displayed automatically, and others require a button push to display.
- Solar Power, Voltage and Charge state (if connected)
- ESS/DVCC reason codes (if active)
- Solar Daily Yield
- Inverter/charger charge state (eg Bulk, ESS)
- Battery State of Charge, Power and Voltage
- Network IP Address and Connection Type (if connected).
- AC input and output Power
In a system with more than one phase, there will be additional AC input and output information available, eg
- Phase 1 AC input Voltage and Power.
- Phase 1 AC output Voltage and Power.
- Phase 2 AC input Voltage and Power.
- Phase 2 AC output Voltage and Power.
- Phase 3 AC input Voltage and Power.
- Phase 3 AC output Voltage and Power.
Error Code Display
If there is an error with the system, the error code will be displayed on the screen. The screen will display VE.Bus error code numbers, and MPPT error codes (if connected).
Basic information about the VE.Bus Error codes are in the Error Indications section.
For further details about the error codes please see:
The error will display until it is cleared.
Accessing Connection Points
This product contains potentially dangerous voltages. It should only be installed under the supervision of a suitable qualified installer with the appropriate training, and subject to local requirements. Please contact Victron Energy for further information or necessary training.
The product must be installed in a dry and well-ventilated area, as close as possible to the batteries. There should be a clear space of at least 10 cm around the product for cooling.
Excessively high ambient temperature will result in the following:
- Reduced service life.
- Reduced charging current.
- Reduced peak capacity, or shutdown of the inverter. Never position the appliance directly above the batteries.
This product is suitable for wall mounting. For mounting purposes, a hook and two holes are provided at the back of the casing (see appendix G). The device can be fitted either horizontally or vertically. For optimal cooling, vertical fitting is preferred.
The interior of the product must remain accessible after installation.
Try and keep the distance between the product and the battery to a minimum in order to minimize cable voltage losses.
For safety purposes, this product should be installed in a heat-resistant environment. You should prevent the presence of e.g. chemicals, synthetic components, curtains or other textiles, etc., in the immediate vicinity.
Connection of battery cables
In order to utilize the full capacity of the product, batteries with sufficient capacity and battery cables with sufficient cross section should be used. See table.
|Recommended battery capacity (Ah)||100–400|
|Recommended DC fuse||125 A|
|Recommended cross section (mm²) per + and - connection terminal|
|0 – 5 m||35 mm²|
|5 – 10 m||70 mm²|
Remark: Internal resistance is the important factor when working with low capacity batteries. Please consult your supplier or the relevant sections of our book 'Energy Unlimited', downloadable from our website.
Battery Connection Procedure
Proceed as follows to connect the battery cables:
Use a torque wrench with insulated box spanner in order to avoid shorting the battery. Maximum torque: 14 Nm Avoid shorting the battery cables.
Specific care and attention must be taken when making the battery connections. Correct polarity must be confirmed with a multimeter before connection. Connecting a battery with incorrect polarity will destroy the device and is not covered by warranty.
- Undo the two screws at the bottom of the enclosure and remove the service panel.
- Connect the battery cables. First the - cable then the +. Be aware that there may be a spark when making the battery connections.
- Tighten the nuts to the prescribed torques for minimal contact resistance.
Connection of the AC cabling
This is a safety class I product (supplied with a ground terminal for safety purposes). Its AC input and/or output terminals and/or grounding point on the inside of the product must be provided with an uninterruptible grounding point for safety purposes. see Appendix A.
In a fixed installation, an uninterruptible grounding can be secured by means of the grounding wire of the AC input. Otherwise the casing must be grounded.
This product is provided with a ground relay (relay H, see Appendix B) that automatically connects the Neutral output to the chassis if no external AC supply is available. If an external AC supply is provided, the ground relay H will open before the input safety relay closes. This ensures the correct operation of an earth leakage circuit breaker that is connected to the output.
In a mobile installation (for example, with a shore current plug), interrupting the shore connection will simultaneously disconnect the grounding connection. In that case, the casing must be connected to the chassis (of the vehicle) or to the hull or grounding plate (of the boat). In case of a boat, direct connection to the shore ground is not recommended because of potential galvanic corrosion. The solution to this is using an isolation transformer. Torque: 2 Nm
The terminal blocks can be found on the printed circuit board, see Appendix A.
Do not invert neutral and phase when connecting the AC.
AC-in The AC input cable can be connected to the terminal block 'AC–in'. From left to right: "N" (neutral), "PE" (earth) and "L" (phase) The AC input must be protected by a fuse or magnetic circuit breaker rated at 32A or less, and cable cross-section must be sized accordingly. If the input AC supply is rated at a lower value, the fuse or magnetic circuit breaker should be down sized accordingly.
AC-out-1 The AC output cable can be connected directly to the terminal block 'AC-out'. From left to right: "N" (neutral), "PE" (earth) and "L" (phase) With its PowerAssist feature the Multi can add up to 3kVA (that is 3000 / 230 = 13A) to the output during periods of peak power requirement. Together with a maximum input current of 32A this means that the output can supply up to 32 + 13 = 45 A. An earth leakage circuit breaker and a fuse or circuit breaker rated to support the expected load must be included in series with the output, and cable cross-section must be sized accordingly.
AC-out-2 A second output is available that disconnects its load in the event of battery operation. On these terminals, equipment is connected that may only operate if AC voltage is available on AC-in-1, e.g. an electric boiler or an air conditioner. The load on AC-out-2 is disconnected immediately when the inverter/charger switches to battery operation. After AC power becomes available on AC-in-1, the load on AC-out-2 will be reconnected with a delay of approximately 2 minutes. This to allow a genset to stabilise.
A number of optional connections are possible:
The product can be remotely controlled in two ways.
- With an external switch (connection terminal M, see Appendix A). Operates only if the switch on the device is set to "on".
- With a Digital Multi Control panel (connected to one of the two RJ45 sockets L, see Appendix A). Operates only if the switch on the device is set to "on"
The Digital Multi Control panel has a rotary knob with which the maximum current of the AC input can be set: see PowerControl and PowerAssist.
The product is equipped with a programmable relay.
The relay can be programmed for all kinds of other applications, for example as a starter relay for a generator.
Programmable analog/digital input/output ports
The product is equipped with 2 analog/digital input/output ports.
These ports can be used for several purposes. One application is communication with the BMS of a lithium-ion battery.
Voltage sense (connection terminal J, see Appendix A)
For compensating possible cable losses during charging, two sense wires can be connected with which the voltage directly on the battery or on the positive and negative distribution points can be measured. Use wire with a cross-section of 0,75mm².
During battery charging, the inverter/charger will compensate the voltage drop over the DC cables up to a maximum of 1 Volt (i.e. 1V over the positive connection and 1V over the negative connection). If the voltage drop threatens to become larger than 1V, the charging current is limited in such a way that the voltage drop remains limited to 1V.
Temperature sensor (connection terminal J, see Appendix A)
For temperature-compensated charging, the temperature sensor (supplied with the inverter/charger) can be connected. The sensor is isolated and must be fitted to the negative terminal of the battery.
It is required to use identical units for three phase and parallel systems. In this case, as only one GX device is allowed per system, if you wish to parallel and/or three phase with this product, you must find the same model MultiPlus-II to pair.
To assist with finding identical units, consider instead using MultiPlus-II for parallel and three phase systems, and an external GX device.
Up to six units can be connected in parallel. When connecting this product with MultiPlus-II in a parallel system, the following requirements must be met:
- It is essential the negative battery terminal between the units is always connected. A fuse or circuit breaker is not allowed on the negative.
- All units must be connected to the same battery.
- A maximum of six units connected in parallel.
- The devices must be identical (aside from GX part) and have the same firmware.
- The DC connection cables to the devices must be of equal length and cross-section.
- If a positive and a negative DC distribution point is used, the cross-section of the connection between the batteries and the DC distribution point must at least equal the sum of the required cross-sections of the connections between the distribution point and the units.
- Always interconnect the negative battery cables before placing the UTP cables.
- Place the units close to each other, but allow at least 10cm for ventilation purposes under, above and beside the units.
- UTP cables must be connected directly from one unit to the other (and to the remote panel). Connection or splitter boxes are not permitted.
- Only one remote control means (panel or switch) can be connected to the system. That means only one GX.
The product can also be used in 3-phase wye (Y) configuration. To this end, a connection between the devices is made by means of standard RJ45 UTP cables (the same as for parallel operation). The system will require subsequent configuration.
Pre-requisites: see Section Voltage Sense
- Note: the product is not suitable for 3-phase delta (Δ) configuration.
- When the AS4777.2 grid code has been selected in VEConfigure, only 2 units in parallel per phase are allowed in a three phase system.
For full details on parallel and three-phase configuration always discuss with your Victron distributor first and please see this specific manual: https://www.victronenergy.com/live/ve.bus:manual_parallel_and_three_phase_systems
VRM PortalConnection to the
Connection of the product to VRM requires an internet connection. This can be made via wifi, or preferably a hardwired ethernet cable to an internet connected router.
The VRM site id is located on a sticker inside the cable connections area of the device.
For more information to set up VRM, refer to the VRM Getting Started Manual.
This section is intended mainly for stand-alone applications
For grid connected Energy Storage Systems (ESS) please see https://www.victronenergy.com/live/ess:start
- Settings may only be changed by a suitable qualified installer with the appropriate training, and subject to local requirements. Please contact Victron for further information or necessary training.
- Read the instructions thoroughly before implementing changes.
- During setting of the charger, the AC input must be removed.
Standard settings: ready for use
On delivery, the product is set to standard factory values. In general, these settings are suitable for single-unit operation.
Possibly, the standard battery charging voltage is not suitable for your batteries! Refer to the manufacturer's documentation, or to your battery supplier!
Standard factory settings
|Inverter frequency||50 Hz|
|Input frequency range||45 – 65 Hz|
|Input voltage range||180 – 265 VAC|
|Inverter voltage||230 VAC|
|Stand-alone / parallel / 3-phase||stand-alone|
|AES (Automatic Economy Switch)||off|
|Charger on / off||on|
|Battery charge curve||four-stage adaptive with BatterySafe mode|
|Charging current||100% of the maximum charging current|
|Battery type||Victron Gel Deep Discharge (also suitable for Victron AGM Deep Discharge)|
|Automatic equalisation charging||off|
|Absorption time||up to 8 hours (depending on bulk time)|
|Storage voltage||52.8V (not adjustable)|
|Repeated absorption time||1 hour|
|Absorption repeat interval||7 days|
|AC input current limit||32A (= adjustable current limit for PowerControl and PowerAssist functions)|
|Dynamic current limiter||off|
|Programmable relay||alarm function|
Explanation of settings
Settings that are not self-explanatory are described briefly below. For further information, please refer to the help files in the software configuration programs.
Output frequency if no AC is present at the input.
Adjustability: 50 Hz; 60 Hz
Input frequency range
Input frequency range accepted. The product synchronises within this range with the AC input frequency. The output frequency is then equal to the input frequency.
Adjustability: 45 – 65 Hz; 45 – 55 Hz; 55 – 65 Hz
Input voltage range
Voltage range accepted. The product synchronises within this range with the AC input. The output voltage is then equal to the input voltage.
Lower limit: 180 – 230V
Upper limit: 230 – 270V
Note : the standard lower limit setting of 180V is intended for connection to a weak mains supply, or to a generator with unstable AC output. This setting may result in a system shut down when connected to a 'brushless, self excited, externally voltage regulated, synchronous AC generator' (synchronous AVR generator). Most generators rated at 10kVA or more are synchronous AVR generators. The shut down is initiated when the generator is stopped and revs down while the AVR simultaneously 'tries' to keep the output voltage of the generator at 230V.
The solution is to increase the lower limit setting to 210VAC (the output of AVR generators is generally very stable), or to disconnect the product from the generator when a generator stop signal is given (with help of an AC contactor installed in series with the generator).
Output voltage in battery operation.
Adjustability: 210 – 245V
Stand-alone / parallel operation / 2-3 phase setting
Using multiple devices, it is possible to:
- increase total inverter power (several devices in parallel)
- create a split-phase system with a separate autotransformer: see VE autotransformer datasheet and manual
- create a 3-phase system.
The standard product settings are for a single device in stand alone operation.
AES (Automatic Economy Switch)
If this setting is turned 'on', the power consumption in no-load operation and with low loads is decreased by approx. 20%, by slightly 'narrowing' the sinusoidal voltage. Applicable in stand-alone configuration only.
Instead of the AES mode, the search mode can also be chosen. If search mode is 'on', the power consumption in no-load operation is decreased by approx. 70%. In this mode the product, when operating in inverter mode, is switched off in case of no load or very low load, and switches on every two seconds for a short period. If the output current exceeds a set level, the inverter will continue to operate. If not, the inverter will shut down again.
The Search Mode 'shut down' and 'remain on' load levels can be set with VEConfigure.
The default settings are:
|Shut down||40 Watt (linear load)|
|Turn on||100 Watt (linear load)|
Ground relay (see appendix B)
With this relay, the neutral conductor of the AC output is grounded to the chassis when the back feed safety relays are open. This ensures the correct operation of earth leakage circuit breakers in the output. If required an external ground relay can be connected (for a split-phase system with a separate autotransformer). See appendix A.
Battery charge algorithm
The standard setting is 'Four-stage adaptive with BatterySafe mode'.
This is the recommended charge algorithm for lead acid batteries. See the help files in the software configuration programs for other features.
The standard setting is the most suitable for Victron Gel Deep Discharge, Gel Exide A200, and tubular plate stationary batteries (OPzS). This setting can also be used for many other batteries: e.g. Victron AGM Deep Discharge and other AGM batteries, and many types of flat-plate flooded batteries.
With VEConfigure the charge algorithm can be adjusted to charge any battery type (Nickel Cadmium batteries, Lithium-ion batteries)
In case of the standard setting 'Four-stage adaptive with BatterySafe mode' the absortion time depends on the bulk time (adaptive charge curve), so that the battery is optimally charged.
Traction batteries require regular additional charging. In the equalisation mode, the product will charge with increased voltage for one hour (4V for a 48V battery). The charging current is then limited to 1/4 of the set value.
|Equalisation mode supplies a higher charging voltage than most DC consuming devices can cope with. These devices must be disconnected before additional charging takes place.|
Automatic equalisation charging
This setting is intended for flooded tubular plate traction or OPzS batteries. During absorption the voltage limit increases to 2,83V/cell (68V for a 48V battery) once the charge current has tapered down to less than 10% of the set maximum current.
See 'tubular plate traction battery charge curve' in VEConfigure.
Storage voltage, Repeated Absorption Time, Absorption Repeat Interval
See Appendix E.
When this setting is 'on', the bulk charging time is limited to 10 hours. A longer charging time could indicate a system error (e.g. a battery cell short-circuit).
AC input current limit
These are the current limit settings for which PowerControl and PowerAssist come into operation.
PowerAssist setting range: from 5,3 A to 32 A.
Factory setting: the maximum value (32 A).
If this setting is 'on' and AC on the input fails, the product switches to inverter operation practically without interruption.
The output voltage of some small generator sets is too unstable and distorted for using this setting – the product would continually switch to inverter operation. For this reason, the setting can be turned off. The product will then respond less quickly to AC input voltage deviations. The switchover time to inverter operation is consequently slightly longer, but most equipment (most computers, clocks or household equipment) is not adversely impacted.
Recommendation: Turn the UPS feature off if the product fails to synchronise, or continually switches back to inverter operation.
Dynamic current limiter
Intended for generators, the AC voltage being generated by means of a static inverter (so-called 'inverter' generators). In these generators, engine rpm is reduced in case of low load: this reduces noise, fuel consumption and pollution. A disadvantage is that the output voltage will drop severely or even completely fail in the event of a sudden load increase. More load can only be supplied after the engine is up to speed.
If this setting is 'on', the device will start supplying extra power at a low generator output level and gradually allow the generator to supply more, until the set current limit is reached. This allows the generator engine to get up to speed.
This setting is also often used for 'classical' generators that respond slowly to sudden load variation.
Strong distortion of the input voltage can result in the charger hardly operating or not operating at all. If WeakAC is set, the charger will also accept a strongly distorted voltage, at the cost of greater distortion of the input current.
Recommendation : Turn WeakAC on if the charger is hardly charging or not charging at all (which is quite rare!). Also turn on the dynamic current limiter simultaneously, and reduce the maximum charging current to prevent overloading the generator if necessary.
Note: when WeakAC is on, the maximum charge current is reduced by approximately 20%.
BoostFactor This value adjusts the PowerAssist behaviour. If you are experiencing issues with PowerAssist (e.g. overload), please consult with a specialist trained by Victron Energy before attempting to modify.
The device is equipped with multiple programmable relays. These relays can be programmed for all kinds of other applications, for example as a starter relay for a generator.
Auxiliary AC output (AC-out-2)
Intended for non-critical loads and directly connected to the AC input. With current measurement circuit to enable PowerAssist.
Configuring the Product
The following hardware is required:
- A MK3-USB (VE.Bus to USB) interface and RJ45 UTP cable.
- A connection to the internet and VRM account to use Remote VEConfigure.
Note that firmware updates require use of the MK3-USB and cannot be performed remotely.
VEConfigure PC software
VE.Bus Quick Configure Setup
VE.Bus Quick Configure Setup is a software program with which systems with a maximum of three Multis (parallel or three phase operation) can be configured in a simple manner.
The software can be downloaded free of charge at www.victronenergy.com.
VE.Bus System Configurator
For configuring advanced applications and/or systems with four or more Multis, VE.Bus System Configurator software must be used. The software can be downloaded free of charge at www.victronenergy.com .
The product does not require specific maintenance. It will suffice to check all connections once a year. Avoid moisture and oil/soot/vapours, and keep the device clean.
With the procedures below, most errors can be quickly identified. If an error cannot be resolved, please refer to your Victron Energy supplier.
General error indications
|No output voltage on AC-out-2.||MultiPlus-II GX in inverter mode|
|Multi will not switch over to generator or mains operation.||Circuit breaker or fuse in the AC-in input is open as a result of overload.||Remove overload or short circuit on AC-out-1 or AC-out-2, and reset fuse/breaker.|
|Inverter operation not initiated when switched on.||The battery voltage is excessively high or too low. No voltage on DC connection.||Ensure that the battery voltage is within the correct range.|
|'Low battery'||The battery voltage is low.||Charge the battery or check the battery connections.|
|'Low battery' (Shutdown)||The converter switches off because the battery voltage is too low.||Charge the battery or check the battery connections.|
|'Overload'||The converter load is higher than the nominal load.||Reduce the load.|
|'Overload' (Shutdown)||The converter is switched off due to excessively high load.||Reduce the load.|
|'Over Temperature'||The environmental temperature is high, or the load is too high.||Install the converter in cool and well-ventilated environment, or reduce the load.|
|'Low Bat V Overload' (Shutdown)||Low battery voltage and excessively high load.||Charge the batteries, disconnect or reduce the load, or install higher capacity batteries. Fit shorter and/or thicker battery cables.|
|'High DC Ripple'||Ripple voltage on the DC connection exceeds 1,5Vrms.||Check the battery cables and battery connections. Check whether battery capacity is sufficiently high, and increase this if necessary.|
|'DC Ripple Shutdown'||The inverter is switched off due to an excessively high ripple voltage on the input.||Install batteries with a larger capacity. Fit shorter and/or thicker battery cables, and reset the inverter (switch off, and then on again).|
|The charger does not operate.||The AC input voltage or frequency is not within the range set.||Ensure that the AC input is between 185VAC and 265VAC, and that the frequency is within the range set (default setting 45-65 Hz).|
|Circuit breaker or fuse in the AC-in input is open as a result of overload.||Remove overload or short circuit on AC-out-1 or AC-out-2, and reset fuse/breaker.|
|The battery fuse has blown.||Replace the battery fuse.|
|The distortion or the AC input voltage is too large (generally generator supply).||Turn the settings WeakAC and dynamic current limiter on.|
|The charger does not operate. 'Bulk Protection' shown.||MultiPlus-II GX is in 'Bulk protection' mode thus, the maximum bulk charging time of 10 hours is exceeded. Such a long charging time could indicate a system error (e.g. a battery cell short-circuit).||Check your batteries. NOTE: You can reset the error mode by switching off and back on the MultiPlus-II GX. The standard MultiPlus-II GX factory setting of the 'Bulk protection' mode is switched on. The 'Bulk protection' mode can be switched off with help of VEConfigure only.|
|The battery is not completely charged.||Charging current excessively high, causing premature absorption phase.||Set the charging current to a level between 0.1 and 0.2 times the battery capacity.|
|Poor battery connection.||Check the battery connections.|
|The absorption voltage has been set to an incorrect level (too low).||Set the absorption voltage to the correct level.|
|The float voltage has been set to an incorrect level (too low).||Set the float voltage to the correct level.|
|The available charging time is too short to fully charge the battery.||Select a longer charging time or higher charging current.|
|The absorption time is too short. For adaptive charging this can be caused by an extremely high charging current with respect to battery capacity, so that bulk time is insufficient.||Reduce the charging current or select the 'fixed' charging characteristics.|
|The battery is overcharged.||The absorption voltage is set to an incorrect level (too high).||Set the absorption voltage to the correct level.|
|The float voltage is set to an incorrect level (too high).||Set the float voltage to the correct level.|
|Poor battery condition.||Replace the battery.|
|The battery temperature is too high (due to poor ventilation, excessively high environmental temperature, or excessively high charging current).||Improve ventilation, install batteries in a cooler environment, reduce the charging current, and connect the temperature sensor.|
|The charging current drops to 0 as soon as the absorption phase initiates.||Defective battery temperature sensor||Disconnect the temperature sensor plug in the MultiPlus-II GX. If charging functions correctly after approximately 1 minute, the temperature sensor should be replaced.|
|The battery is over-heated (+50°C)||Install the battery in a cooler environment|
|Reduce the charging current|
|Check whether one of the battery cells has an internal short circuit|
VE.Bus error codes
A VE.Bus system can display various error codes. These codes are displayed on the front GX display screen.
To interpret a VE.Bus error code correctly, you should refer to the VE.Bus error codes documentation - https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes.
|1||Device is switched off because one of the other phases in the system has switched off.||Check the failing phase.|
|3||Not all, or more than, the expected devices were found in the system.||The system is not properly configured. Reconfigure the system. If the error persists, possible communication cable error. Check the cables and switch all equipment off, and then on again.|
|4||No other device whatsoever detected.||Check the communication cables.|
|5||Overvoltage on AC-out.||Check the AC cables.|
|10||System time synchronisation problem occurred.||Should not occur in correctly installed equipment. Check the communication cables.|
|14||Device cannot transmit data.||Check the communication cables (there may be a short circuit).|
|17||One of the devices has assumed 'master' status because the original master failed.||Check the failing unit. Check the communication cables.|
|18||Overvoltage has occurred.||Check AC cables.|
|22||This device cannot function as 'slave'.||This device is an obsolete and unsuitable model. It should be replaced.|
|24||Switch-over system protection initiated.||Should not occur in correctly installed equipment. Switch all equipment off, and then on again. If the problem recurs, check the installation. Possible solution: increase lower limit of AC input voltage to 210 VAC (factory setting is 180 VAC)|
|25||Firmware incompatibility. The firmware of one the connected devices is not sufficiently up to date to operate in conjunction with this device.||1) Switch all equipment off. 2) Switch the device returning this error message on. 3) Switch on all other devices one by one until the error message reoccurs. 4) Update the firmware in the last device that was switched on.|
|26||Internal error.||Should not occur. Switch all equipment off, and then on again. Contact Victron Energy if the problem persists.|
Appendix A : Connection Overview
|A||Load connection. AC-OUT-1 Left to right:||N (neutral), PE (earth/ground), L (phase)|
|B||Load connection. AC-OUT-2 Left to right:||N (neutral), PE (earth/ground), L (phase)|
|C||AC input. AC-IN Left to right:||N (neutral), PE (earth/ground), L (phase)|
|D||Alarm contact: left to right||NO, NC, COM.|
|E||Start without Assistants||Press and hold this button when starting|
|F||Primary ground connection||M6 (PE)|
|G||battery positive connection.||M8|
|H||battery minus connection.||M8|
|I||switch||-:On, 0:Off, =:charger only|
|J||Terminals top to bottom:|
|Programmable contact K1 open collector 70V 100mA|
|External ground relay +|
|External ground relay –|
|Aux input 1 +|
|Aux input 1 –|
|Aux input 2 +|
|Aux input 2 –|
|Temperature sense +|
|Temperature sense –|
|Battery voltage sense +|
|Battery voltage sense -|
|K||External current sensor|
|L||2x RJ45 VE-BUS connector||for remote control and/or parallel / three-phase operation|
|M||Connector for remote switch||Short connection to switch “on”.|
|N||VE.Can / CAN-bus|
|P||Reset Button||What is the reset button used for? MCO|
Appendix B : Block Diagram
Appendix C : Parallel Connections
Additional condtions are required for parallel systems - please read further specific documentation here - https://www.victronenergy.com/live/ve.bus:manual_parallel_and_three_phase_systems
Appendix D : Three Phase Connections
Additional condtions are required for three phase systems - please read further specific documentation here - https://www.victronenergy.com/live/ve.bus:manual_parallel_and_three_phase_systems
Appendix E : Charge Characteristic
Bulk Entered when charger is started. Constant current is applied until nominal battery voltage is reached, depending on temperature and input voltage, after which constant power is applied up to the point where excessive gassing is starting (28.8 V resp. 57.6 V, temperature compensated).
The applied voltage to the battery is raised gradually until the set Absorption voltage is reached. The Battery Safe Mode is part of the calculated absorption time.
The absorption period is dependent on the bulk period. The maximum absorption time is the set Maximum Absorption time.
Float voltage is applied to keep the battery fully charged
After one day of float charge the output voltage is reduced to storage level. This is 26,4 V resp. 52,8 V (for 24 V and 48 V charger). This will limit water loss to a minimum when the battery is stored for the winter season. After an adjustable time (default = 7 days) the charger will enter Repeated Absorption-mode for an adjustable time (default = one hour) to ’refresh’ the battery.
Appendix F : Temperature Compensation
Default output voltages for Float and Absorption are at 25 °C. Reduced Float voltage follows Float voltage and Raised Absorption voltage follows Absorption voltage. In adjust mode temperature compensation does not apply.